Terms & Conditions
1. Status of Terms
1.1 These terms constitute a legal document ("the Agreement") which sets out the rights and obligations of you as a purchaser ("you"), and those of Mangotree Ventures Ltd T/A MobileToyz.co.uk, ("MobileToyz", "we" or "us"), in relation to the services and products offered by us through this site or any of the other sites owned by us. By registering for MobileToyz services, you agree to the terms of this Agreement, and you re-affirm that agreement every time you use any of our services.
1.2 You agree to:)
1.2.1 provide true, accurate, current and complete information about yourself as prompted by our registration form (such information being the "Registration Data"); and
1.2.2 maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or MobileToyz has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, MobileToyz has the right to suspend or terminate your account, cease supply and refuse you any and all current or future use of the MobileToyz site (or any portion of it).
1.3 MobileToyz is concerned about the safety and privacy of all its users, particularly children. For this reason, parents who wish to allow their children access to the site should assist them in setting up any relevant accounts and supervise their access to the site. Once you have allowed your child access to the site he/she will be able to access all of the site. Please remember that the site is designed to appeal to a broad adult audience. Accordingly, as legal guardian, it is your responsibility to determine whether the site is appropriate for your child.
1.4 The MobileToyz.co.uk website is owned and operated by MangoTree Ventures Ltd. However, please note that by purchasing a product available on the MobileToyz.co.uk website you may transact with either MangoTree Ventures Ltd ("MobileToyz .co.uk") or its partners and agents. This is because we source, store and supply our products from different places so that we can price competitively. The MobileToyz entity you will transact with will depend on where we are going to supply the particular product you are purchasing. This information is available to customers upon request and/or in the narrative of each product you purchase.
2. Place of performance and applicable law.
MangoTree Ventures Ltd is a company registered in England. Unless otherwise specified, the materials on this site are directed solely at those who access this site from the United Kingdom mainland. MobileToyz makes no representation that any product referred to in the materials on this site is appropriate for use, or available, in other locations. Those who choose to access this site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable. English law shall govern this Agreement.
For the avoidance of doubt purchases made via MobileToyz Jersey are concluded under Jersey law.
You and we each submit to the exclusive jurisdiction of the English courts in relation to disputes arising out of this Agreement except for explicit MobileToyz Jersey purchases as previously advised. If any provision of this Agreement shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
3. Placing an order
3.1 A notice will be displayed on your web browser before you submit an order with MobileToyz ("the Pre-contract Notice"). The Pre-contract Notice contains important information such as a description, price (including export taxes) and delivery charges of the good or services ordered. MobileToyz suggests that you print off a hard copy of the notice or save a copy to your hard drive for your own records.
3.2 MobileToyz will not be obliged to supply the goods or services submitted in your order until you have received an e-mail from MobileToyz accepting your order ("Order Confirmation"). However, in the event the goods or services are listed on MobileToyz`s site at an incorrect price due to typographical error or error in pricing information received from its suppliers but MobileToyz have accepted your order before the discrepancy is noticed, MobileToyz shall e-mail you to ask whether you are willing to pay the correct price for the goods or services ordered. If you are unwilling to pay the correct price MobileToyz reserves the right to cancel the contract immediately without any liability to you.
3.3 If MobileToyz exercises its right under clause 3.2 to cancel a contract it will issue a credit to your debit or credit card account or other appropriate method of repayment it chooses if it has already made a charge to your card or similar before cancelling your order.
3.4 In the event that the goods ordered by you are not available MobileToyz reserves the right to provide you with goods of a similar quality and specification and will inform you of such in the Order Confirmation.
4. Right to cancel
4.1 You have the right to cancel any contract either:
4.1.1 within seven days from the date of delivery if MobileToyz has supplied goods to you; or
4.1.2 within seven days from the date MobileToyz sent you the Order Confirmation if MobileToyz has contracted to supply services to you, provided that MobileToyz has not started to provide those services before the expiry of the cancellation period.
4.2 The cancellation notice should be sent by e-mail to MobileToyz (visit the contact us page for the correct details) and must state your name, a description of the goods or services concerned and the contract number of the cancelled contract. Attaching the Order Confirmation MobileToyz originally sent you will also assist MobileToyz in processing your cancellation as quickly as possible. The contract number is stated in the Order Confirmation e-mailed to you on MobileToyz`s acceptance of your order.
4.3 Where MobileToyz have supplied goods to you, you must take reasonable care of the goods in your possession pending their return to MobileToyz. MobileToyz will only accept the returned goods in their original unopened/undamaged packaging and which do not exhibit signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery will invalidate your right to cancel the contract.
4.4 You must return the goods to MobileToyz by registered post or similar within five days (excluding Saturdays, Sundays or Bank Holidays) from the date of the Cancellation Notice. You are responsible for the cost of returning the goods to MobileToyz and the risk of damage to the goods in transit. If the goods are damaged in transit MobileToyz reserves the right to refuse a refund and it will be your responsibility to seek compensation from the carrier.
4.5 Once MobileToyz has received the returned goods and satisfied itself that you have complied with clause 4.3, it will send you confirmation by e-mail that the return of the goods has been accepted by MobileToyz and will make a refund of the price of the goods and/or services originally purchased to your debit or credit card used to purchase the goods or by cheque or other appropriate method it chooses.
5.1 MobileToyz has taken reasonable care in the preparation of the content of this site. However, to the extent permitted by applicable law, MobileToyz disclaims all warranties (express or implied) as to the accuracy of the information contained in any of the materials on this site.
5.2 MobileToyz shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this site.
5.3 Certain links in this site (typically a banner advert or icon) will lead to sites which are not under the control of MobileToyz. When you activate any of these you will leave the MobileToyz site and MobileToyz has no control over and will accept no responsibility or liability for the material on any site which is not under the control of MobileToyz.
6. No Quibble Returns!!
Because we are just SO NICE, if you're not completely satisfied with any of the goods you have ordered from MobileToyz for any reason, or if on the off chance you have received a lemon (i.e.: damaged or defective goods) we’ll let you return them.
If you wish to return your gift, you must notify MobileToyz within 7 days of receipt of your gift. The cost of your gift will be refunded to the credit/debit card used to make the purchase or by cheque once we have received the returned product. Please note refunds take at least 5 working days to clear from the point of processing. This does not affect your statutory rights.
When returning goods they must be sent back in their original condition and packaging (if any) with all warranty cards, licences, manuals and accessories. You must use recorded delivery - neither MobileToyz nor the supplier can be held responsible for returned items that go missing in the post.
How to do it:
Contact MobileToyz and request a RMA number (this will be used to track your return at MobileToyz). Please note that any items returned without a RMA number will not be processed. Write the RMA number on the outside of the parcel below the return address. Return the item to the address provided, and we will process the return within 28 days of receipt.
Once the item has been returned to us we will process the return and refund / replace as requested.
*Please note if the gift is an unwanted gift, and the item has been modified, misused, damaged and / or is not in resalable condition we will not be able to provide a refund / replacement.
*If the item is faulty we will examine the item and determine the reason for the fault and refund / replace as requested.
*Unfortunately we are not able to accept returns for consumer perishables
*If the item is not faulty we will deduct the originally shipping charge from the total refund due